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How to add & remove users

Learn how to add or remove users and what each role includes

Updated over 7 months ago

User roles

Aidace has 4 user types.

  • Admin - best for C Suite users

    • Access to all facilities with the ability

      • to add users

      • change settings

      • create company lists

      • view analytics

      • approve screenings

      • override coverage gaps

      • edit/delete

  • Regional - best for Regional & Field staff

    • Access to their region and any other assigned facilities with the ability to

      • create company lists

      • view analytics

      • approve screenings

      • override coverage gaps

  • Coordinator - best for BOMs, Medicaid Specialists, LNHAs

    • Limited to only the facilities they are assigned

      • Can not change settings or edit/delete certain things.

  • Tracker - best for back-office staff that need access to multiple companies within Aidace

    • Limited to only the facilities they are assigned

      • Can not change settings or edit/delete certain things.


Now let's learn how to add a user

Let's start by clicking on the settings gear βš™οΈ on the bottom left-hand side

Next you will choose users πŸ‘₯

To add a user click the "+ USER" button βž•

Now you will add in their info, the fields that have a star are the only ones that are required.

If you want to limit the access to read-only you can check off the "Read-only user" checkbox πŸ“–


Now let's learn how to remove a user

One important note: Before removing a user, please check the to do page and reassign all open tasks.

When on the user πŸ‘₯ page click on the user you want to remove

Next, simply turn off the active switch ❌

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